Shipping
We ship to most addresses worldwide. Please note that certain products may have shipping restrictions and cannot be shipped to some international destinations.
Processing Time
Orders are processed within 5–7 business days (Monday–Friday, excluding holidays). Processing time is separate from shipping time.
Shipping Estimates
Delivery dates are estimated based on:
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Item availability
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The shipping method selected at checkout
Estimated delivery timeframes may appear during checkout. Please note that these are estimates, not guarantees.
During peak seasons — especially around major holidays — carriers may experience delays that are outside of our control.
Shipping Rates
Shipping rates are calculated based on the total weight of your order and the shipping method selected.
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Product weights are listed on individual product pages.
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All weights are rounded up to the nearest full pound, in accordance with carrier policies.
Promotional Shipping
When offered, promotional shipping applies only to domestic USPS shipments.
Expedited shipping, international shipping, and other carrier options are excluded from promotional shipping offers.
Returns & Exchanges
We accept returns and exchanges within 30 days of delivery.
Refunds
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Refunds are issued for the item purchase price only.
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Original shipping charges are non-refundable.
Exchanges
If you would prefer an exchange, please include clear instructions with your return.
How to Return an Item
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Include a note inside your package indicating whether you would like a refund or exchange.
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Clearly mark the items being returned.
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Mail your return to:
Planet Cotton
Attn: Returns/Exchanges
8001 Cessna Ave
Gaithersburg, MD 20879